Northbridge is a retirement village in Northcote, on Auckland’s North Shore spanning 16 acres. It is owned and managed by the Northbridge Lifecare Trust. Its aim is to provide a vigorous and supportive community for people over the age of 60. It is a “not for profit” organisation, registered as such under the Charitable Trustees Act.
The first residents entered Northbridge in 1976. We now have:
Including over 300 people in the independent and assisted living apartments. The Rest Home, Memory Care Centre and the Hospital have been certified by the Ministry Of Health.
The Board of Trustees
Some of the members of the Board are appointees of specified public bodies and professional associations (Institute of Accountants, District Law Society, National Council of Women, Institute of Professional Engineers.) The Board also includes a Resident representative.
The principal officers are the General Manager (overall responsibility); the Care Facility Manager who manages the Rest Home, Hospital and Memory Care Centre; the Works Manager, the Financial Manager and the Village Care Manager.
APARTMENTS – Sizes & costs
Types and Sizes of Apartments:
There is a variety of types and size of Apartments with a mixture of one and two bedroom options. The range is:
|New Apts from||93.00m2||1001 sqft||2|
|New Apts from||129.00m2||1390 sqft||3|
Costs of Apartments:
The payment on entry is made up of 70% Licence to occupy (ORA) and 30% Lifecare Contribution.
|Type||Total||Licence Premium||30% Lifecare
|Y (Alpha apts) from||$625,000||$438,000||$187,000|
|Y (Bellbird apts) from||$625,000||$438,000||$187,000|
|Y (Crown apts) from||$690,000||$483,000||$207,000|
|New Apts from||$775,000||$543,000||$232,000|
|to 2 BR||$1,000,000||$700,000||$300,000|
|3 BR from||$1,000,000||$700,000||$300,000|
|to 3 BR||$1,700,000||$1,190,000||$510,000|
Northbridge uses the income from these as follows:
- To provide maintenance of the exterior and interior of Northbridge’s accommodation and communal facilities, and replacing them as necessary over the years.
- It is also used to subsidise the fees of Apartment Residents if and when Village Residents need to move into the Rest Home, Memory Care Centre or Hospital. This is not a contractual obligation, but is a way in which Northbridge has been able to help apartment residents. This subsidy is reviewed annually by the Trust Board.
ON GOING COSTS – Monthly service charges
The requirement to pay service charges ceases as soon as the Apartment has been vacated and the keys have been returned to the Trust.
ON GOING COSTS - Monthly service charges
These vary according to the type of Apartment. Currently, the monthly charges are:
|Apartment Type||Monthly Service Charge||Apartment Type||Monthly service Charge|
PAYMENT ON ENTRY COSTS – What is covered
The payment covers the cost of the stove, clothes drier, waste disposal unit, net curtains/sun filter blinds, dishwasher (where possible), floor coverings, standard light fittings and heat pump. The payment does not include the cost of drapes, washing machine, refrigerator, or non-standard light fittings. Note: it may be possible for an incoming occupant to purchase these items from the outgoing occupant, for amounts that are to be agreed between them.
ADDITIONAL COSTS – Garages
Garages and carports are available for apartment residents, but not always very close to their apartments and there may not be one available immediately. To obtain the use of a garage or carport, residents pay a “refundable deposit” – which is refunded to them in full when they vacate the garage/carport. The amount of the deposit varies from a few thousand dollars for a carport to $15,000 for a large garage. Incoming residents are asked to formally agree to vacate their garage/carport when they no longer drive themselves.
Residents purchasing a new apartment will be allocated a car park in the basement if they own a car, and drive. The allocation will cease when the resident either doesn’t own a car and/or holds a valid drivers licence.
PAYMENTS ON DEPARTURE – Apartments
Licence Premium payments are refunded in full. Lifecare Contributions are not refunded if the apartment has been occupied for 50 months (4 years and 2 months); if it has been occupied for a shorter time, a proportion of the Lifecare Contribution will be refunded; the refundable proportion reduces by 2% per month from the date of entry for the first 50 months in the Village.
VILLAGE DEVELOPMENT – Apartments
In April 2016 the Trust commenced construction of the first building to extend the village in three stages over a four to five year period. The first stage was completed in March 2018 comprising 31 two bedroom apartments, underground parking, an indoor heated swimming pool, gymnasium, movie theatre and an additional recreation room.
Stage II demolished existing buildings E & F along Akoranga Drive, and construction is complete of 30 two bedroom apartments with underground parking in a three story building.
Stage III demolished existing buildings G & H on the corner of Akoranga Drive and Warehouse Way and constructed 48 two and three bedroom apartments with underground parking in a five story building plus an adjacent recreational facility.
There is a wide range of Activities open to those that wish to participate in them – but which are in no sense obligatory for those that do not so wish. As examples only, we have
RECREATIONAL FACILITIES AND ACTIVITIES
Our community centre has an attractive lounge complete with a purpose built bar, Café/Restaurant, Library, Hairdressing Salon, Clinic and Conservatory. There is a Barbecue area outside and a Workshop for Residents’ use downstairs. Additional recreation facilities include an snooker/billiards room, indoor heated pool, spa pool, gymnasium
and movie theatre. We have a sheltered green for Bowls and Croquet, a petanque terrain with a club house for meetings and afternoon tea. The vegetable allotment plots back onto the Green. There is an active Art Group with their very own Studio.
Also, easy access to YMCA Fitness Centre (just down the road) and immediate access to Auckland University of Technology (“AUT”) – a 2 minute walk – with ability to use Hydrotherapy Pool; and Sport and Fitness Centre.
These activities and many others are organised by Residents and usually conducted by them, rather than by paid staff. Northbridge Residents have a tradition of independence, and pride themselves on this
The Apartments are just under 50m2 in area. They have a lounge, a large bedroom, a kitchenette, and a bathroom/toilet
The same procedure is followed as for the independent apartments although we may request a meeting with the Care Facility Manager and General Manager. Likewise with the Lifecare contribution use, Maintenance, Gardens and Support & Security
ONGOING COSTS – Monthly Service Charges
Payments on Entry:
|30% Lifecare Contribution||$ 85,500|
Monthly Service Charges:
These vary according to number of meals per day that people decide to have provided. The monthly charges are:
Full Service Partial Service
(includes all meals) (main meal only)
One Person: $1,646.90 One Person: $1,311.90
Couple: $2,315.90 Couple: $1,645.90
The requirement to pay service charges ceases as soon as the Apartment has been vacated and the keys returned to the Trust.
Cleaning of Apartment, bed linen and towels (provided (single bed size only) and laundered) and the evening meal. Other meals and services are optional.
There are four carports available for serviced apartment residents, reasonably close to their apartments. To obtain the use of a carport, residents pay a “refundable deposit” – which will be refunded in full when it is vacated. Incoming residents are asked to formally agree to vacate their carport when they no longer
Information regarding ongoing care in our Rest Home, Memory Care Centre and Hospital is available by contacting the Rest Home or Hospital receptions.
CODE OF RESIDENTS’ RIGHTS – VILLAGE
Basic rights of Residents
This is a summary of the basic rights given to you by the Retirement Villages Act 2003.
1. Services and other benefits
You have the right to services and other benefits promised to you in your occupation right agreement.
You have the right to information relating to any matters affecting, or likely to affect, the terms or conditions of your residency.
You have the right to be consulted by the operator about any proposed changes in the services and benefits provided or the charges that you pay that will or might have a material impact on your:
- occupancy; or
- ability to pay for the services and benefits provided.
4. Right to Complain
You have the right to complain to the operator and to receive a response within a reasonable time.
You have the right to a speedy and efficient process for resolving disputes between you and the operator or between you and other residents of the village.
6. Right to be treated with courtesy and have rights respected
You have the right to be treated with courtesy and have your rights respected by the operator, the people who work at the village, and the people who provide services at the village.
7. Right not to be exploited
You have the right not to be exploited by the operator, the people who work at the village, and the people who provide services at the village.
Your obligations to others
Your rights exist alongside the rights of other residents and the rights of the operator, the people who work at the village, and the people who provide services at the village. In the same way that these people are expected to respect your rights, it is expected that you in return will respect their rights and treat them with courtesy.
Operator’s contact person
If you want more information about your rights or wish to make a complaint against the operator or another resident, the operator’s contact person is GEET SHARMA Ph 09 488 3080 9.00am to 5.00pm or mob 027 285 9332.
Other contact persons
Other contact persons, if you want to make a complaint about a breach of your rights, are:
- The statutory supervisor: Trustees Executors Limited,
PO Box 4197, Auckland, Phone Number (09) 308 7129.
- The Registrar of Retirement Villages:
- The statutory supervisor: Trustees Executors Limited,
The Retirement Commissioner publishes information on the code of residents’ rights and disputes procedures available under the Retirement Villages Act 2003 that may assist to resolve your complaint.